Refund policy
Return & Refund Policy
Lian Style Corp – Lian LifeStyle
📍 Phone: (571) 222-5062
📧 Email: support@lianstyle.com
Returns
We want you to love your purchase! If you're not completely satisfied, you may return eligible items within 30 days of the delivery date.
To be eligible for a return:
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Item must be unused, in original condition, and in its original packaging
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Proof of purchase (receipt or order number) is required
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Some items (e.g. personal care products, custom or final sale items) are non-returnable
To initiate a return, please contact us at support@lianstyle.com with your order number and reason for return. We will provide return instructions within 1–2 business days.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original payment method within 5–7 business days
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Shipping costs are non-refundable (unless the return is due to our error or a defective item)
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If the item was received damaged or defective, please email us with photos within 7 days of delivery
Exchanges
We offer exchanges for defective or damaged items only. Please contact us at support@lianstyle.com with your order details and photos of the issue.
Late or Missing Refunds
If you haven’t received a refund yet:
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First check your bank or credit card account
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Then contact your bank or credit card provider (processing times may vary)
If you’ve done all of this and still have not received your refund, please contact us at support@lianstyle.com
Questions?
We’re here to help! Reach us at:
📧 support@lianstyle.com
📞 (571) 222-5062